Frequently Asked Questions
Find answers to common questions about Linkie
What is Linkie?
Linkie is a link-in-bio platform that allows you to create a custom landing page with all your important links, content, and information in one place. Perfect for social media profiles, email signatures, and anywhere you need to share multiple links.
Is Linkie free to use?
Yes! Linkie is completely free to use with full access to all features including customizations, themes, and analytics. We also offer a Pro plan with additional advanced features.
How do I create my Linkie page?
Simply sign up for an account, choose your username, and start adding components like links, music, videos, and more. Use our drag-and-drop interface to arrange everything exactly how you want it.
Can I customize the appearance of my page?
Absolutely! All users can fully customize colors, fonts, backgrounds, layouts, and choose from our collection of themes. Customization is completely free with no restrictions.
What types of components can I add?
You can add various components including regular links, app links, music embeds, video embeds, contact forms, phone numbers, maps, headers, and more. We're constantly adding new component types.
How do analytics work?
We provide analytics on your page views, link clicks, and visitor demographics. All data is collected in compliance with GDPR and privacy regulations, with visitor information anonymized.
Can I use my own custom domain?
Custom domain support is available for Pro users. You can connect your own domain to your Linkie page for a more professional appearance.
Is my data secure?
Yes, we take security and privacy seriously. We use industry-standard encryption, and all data is stored securely. We comply with GDPR and other privacy regulations.
Can I delete my account?
Yes, you can delete your account at any time from your Account Settings. This will permanently remove all your data from our servers.
How do I upgrade to Pro?
You can upgrade to Pro from your dashboard settings. We offer monthly and annual subscription options, with payments processed securely through Stripe.
What's your refund policy?
We offer refunds within 24 hours of subscription purchase or renewal. After 24 hours, payments are non-refundable. Contact us at support@linkie.to for refund requests.
How do I get support?
You can reach our support team at support@linkie.to. We typically respond within 24 hours on business days.
Still have questions?
We're here to help! Reach out to our support team and we'll get back to you as soon as possible.
Contact Support